Burning for Success, Scott Harkins and Dr. Frank McCluskey, 2002
For two hundred years the volunteer fire service has motivated teams, developed leaders, and managed quality, all without spending a dime.
This book uncovers the ten secrets of how they do this and shows you how to apply these principles to your business.
If you have ever looked for “best practices” for motivating employees and insuring customer satisfaction, look no further. We will show you how to light a fire under your organization and have it Burning for Success.
ABOUT THE AUTHORS:
Scott Harkins is a safety professional and consultant who has worked with companies to insure safety and maximize profitability.
"Dr. Frank" McCluskey is Dean of Online Learning at Mercy College and a management consultant. Both are former volunteer fire chiefs.
6" x 9", 129 pages, softbound, ISBN: 0-595-24012-7, BB6958 / $13.95
RELATED MATERIAL:
Career Enhancement / Management Books
Rural / Volunteer Firefighting Books