Policies

Customer Information Policy

FSP Books & Videos does not sell, trade, or by any other means give customer information (names, address, telephone numbers, credit card information, email address) toanyone. When you place an order we ask for a day-time phone number or email address that we will use only to contact you if there is a question or problem with your order.

FSP sends its customers a low-volume (usually two messages per month) email newsletter highlighting new products and other items of interest. We honor all remove requests and handle them immediately.

Returned Checks & Overdue Balances

A $25 service charge will be added for any returned check.

Any service charges and fees incurred in the process of collecting overdue balances may be added to the balance.

Sales Tax

Sales tax will be added to orders from customers in Massachusetts. All sales are presumed to be subject to tax unless a properly completed exemption form has been provided.