Methods of Shipping

Domestic orders are shipped via US Postal Service, UPS or FedEx. Most orders placed by noon eastern time are shipped the same day. Orders ship from Hudson, Massachusetts.

International orders ship via US Postal Service from Hudson, Massachusetts. Shipping rates calculated and charged by the FSP's online store do not include duties, taxes or other fees associated with international shipments. The receiver/purchaser is responsible to pay all import duties, taxes and fees associated with the shipment.

Shipping Charges

Rates are calculated by weight and ship to location. Online orders are charged actual shipping. Please choose the best option to meet your needs. Whenever possible we try to use flat rate options to reduce shipping charges before processing the order. If you have questions about shipping prices please contact us at (800) 522-8528 or via email.

UPS Deliveries: UPS requires a full street mailing address. UPS does NOT deliver to P.O. boxes. Deliveries to addresses in Massachusetts and surrounding states are usually one day, while west coast deliveries can take up to 6 days. For time in transit please click here and enter zip code 01749. 2nd Day and Next Day Air are available.

US Postal Service Deliveries: Domestic Priority Mail usually takes 1-4 days, Express Mail usually takes 1-3 days. For time in transit please click here and enter 01749 as the "from zip code". International shipping options include First Class, Priority International and Express International. Time in transit varies depending on destination.

FedEx Deliveries: FedEx requires a full street mailing address and does NOT deliver to P.O. boxes. For FedEx time in transit please click here and enter 01749 as the origin zip code.

All time in transit quotes are in terms of business days unless otherwise specified. Delays in delivery can occur due to inclement weather which is beyond our control.

Refusals / Insufficient Address

Orders refused and returned to us without prior authorization will be charged for return shipping. If an order is returned due to an insufficient address the customer will be charged for re-shipping unless the return is due to FSP error. If an address is UPS or USPS deliverable only please make a note of that when placing the order.