Fire and Emergency Services Administration: Management and Leadership Practices, Second Edition covers the latest course objectives from the Fire and Emergency Services Higher Educationís (FESHE) Bachelorís Core Level Fire and Emergency Services Administration model curriculum.
To effectively lead modern public safety organizations and the various components within them, individuals must possess a solid understanding of the always-changing issues that face the fire and emergency medical services.
This edition of Fire and Emergency Services Administration: Management and Leadership Practices has been completely updated to deliver the very latest information needed to understand these challenges and will assist managers in making the proper decisions that can impact all aspects of their organization.
The Second Edition features:
The following features are incorporated throughout the Second Edition:
Table of Contents: 1 The Past 2 Introduction to Administration 3 Management 4 Leading Change 5 Financial Management 6 Human Resources Management 7 Customer Service 8 Training and Education 9 Health and Safety 10 Government Regulation, Laws, and the Courts 11 Ethics 12 Public Policy Analysis 13 The Future