Chief Officer includes ten chapters that cover material ranging from human resources management to emergency management. Each chapter has been strategically written to provide information that is up-to-date and reflects industry best practices. The layout of the book has been simplified and the information has been organized in a way that makes it as accessible as possible for all students.
Review and discussion questions are provided at the end of each chapter. These questions are designed to help reinforce student understanding and challenge students to think about the information presented in the context of their own organizations. This is the first edition of the IFSTA Chief Officer manual to include skill sheets. These skill sheets are intended to prepare the student for the real-world tasks required by chief officers, such as creating an organizational budget and planning for multiagency incident response.