As firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann fills in the gaps that may exist in fire service teaching to better prepare you for a lifetime of the greatest job on earth. The New Company Officer tackles the not-so-obvious challenges you will face during your fire service career.
The New Company Officer strives to make a big impact on your department and your success. “We do an excellent job pulling hose and throwing ladders,” Hoevelmann writes, “but how do we deal with people every day?” Some of the goals book will help you to achieve are to: be prepared, set expectations, follow through, serve, listen, be humble, be a leader, make no excuses, do your best, and do what others won’t do.
What you will learn: